UPDATED CBSE UGC NET SYLLABUS FOR MANAGEMENT
(including Business Administration Management / Marketing / Marketing Management / Industrial Relations and Personnel Management / Personnel Management / Financial Management / Co-operative Management)
CODE – 17
The CBSE has revised the pattern and scheme of exam from July 2018. The pattern of exam has been changed from 3 papers (Paper I, II & III) to 2 papers (Paper I & II). There are no changes in the pattern of paper 1, but paper 2 & paper 3 has been merged in One paper.
ACCORDING TO CBSE UGC NET NOTIFICATION, ALL THE QUESTIONS OF PAPER – II WILL BE COMPULSORY, COVERING ENTIRE SYLLABI OF EARLIER PAPER II & PAPER – III (INCLUDING ALL ELECTIVES, WITHOUT OPTIONS).
There will be only one question paper in CBSE UGC NET Examination in Management, called Paper 2. Paper 2 will have 100 Multiple Choice Questions (MCQs) with each question carrying two (2) marks i.e. 200 marks in total. All questions are compulsory in the papers. The objective type questions will include multiple choices, matching type, true / false and assertion-reasoning type etc.
For the benefits of CBSE UGC NET aspirants, we have merged the entire Syllabi of Paper II and Paper III of the subject of Management.
THE SYLLABUS OF PAPER II WILL BE AS MENTIONED BELOW:
Unit – I – Managerial Economics:
Cost – Output Relations
Macro – Economics
National Income Concepts
Infrastructure – Management and Policy
Unit – II – Organisational Behaviour
The concept and significance of organisational behaviour – Skills and Roles in an organisation – Classical, Neo – Classical and Modern Theories of Organisational Structure – Organisational Design – Understanding and Managing individual behaviour personality – Perception – Values – Attitudes – Learning – Motivation.
Understanding and Managing Group Behaviour, Processes – Inter – personal and group dynamics – Communication – Leadership – Managing change – Managing conflicts.
Unit – III – Human Resource Management (HRM) :
Concepts and perspectives in HRM,
Human Resource Management (HRM) – Significance; Objectives; Functions; A diagnostic model; External and Internal environment; HRM in changing environment.
Forces and Influences; Organizing HRM function.
Human Resource Planning – Objectives, Process and Techniques.
Recruitment and Selection – Sources of recruits; Recruiting methods; Selection procedure; Selection tests; Placement and Follow-up.
Job analysis – Job Description.
Selecting Human Resources.
Induction, Training and Development. Development of Personnel – Objectives; Determining Needs; Methods of Training & Development programs; Evaluation.
Performance Appraisal and Evaluation. Performance Appraisal System – Importance and Objectives; Techniques of appraisal system; New trends in appraisal system.
Career Planning and Development – Concept of career; Career planning and development methods.
Wage Determination. Compensation and Benefits – Job evaluation techniques; Wage and salary administration; Fringe Benefits; Human resource records and audit.
Employee Discipline – importance; causes and forms; Disciplinary action; Domestic enquiry.
Industrial Relations and Trade Unions. Industrial Relations – Importance; Industrial conflicts; Causes; Dispute settlement machinery.
Industrial Democracy and Employee Participation – Need for industrial democracy; Pre – requisites for industrial democracy; Employee Participation – Objectives; Forms of Employee Participation.
Trade Unions – Importance of Unionism; Union leadership; National Trade Union Movement.
Collective Bargaining – Concept; Process; Pre-requisites; New trends in collective bargaining.
Dispute Resolution and Grievance Management.
Grievance Management – Importance; Process and Practices; Employee Welfare and Social Security Measures.
Labour Welfare and Social Security Measures.
Exit policy and Implications.
Future of Human Resource Management.
Unit – IV – Financial Management:
Financial Management – Nature and Scope.
Valuation Concepts and Valuation of Securities, Valuation Concepts – Risk and Return; Valuation of Securities; Pricing Theories – Capital asset pricing model and Arbitrage pricing theory – Understanding financial statements and analysis thereof.
Capital Budgeting Decisions – Risk Analysis, Capital budgeting decisions; Risk analysis in capital budgeting and Long – Term sources of finance.
Capital Structure – Theories and Factors; Cost of capital.
Dividend Policies – Theories and Determinants.
Long – Term and Short – Term Financing Instruments, Working Capital Management – Determinants and Financing; Cash management; Inventory management; Receivables management.
Mergers and Acquisitions.
Elements of Derivatives.
Corporate risk management.
International Financial Management.
Unit – V- Marketing:
Marketing – Concept; Nature and Scope; Marketing myopia; Marketing mix; Different environments and their influences on marketing; Understanding the customer and competition.
Role and Relevance of Segmentation and Positioning; Static and Dynamic understanding of BCG Matrix and Product Life Cycle; Brands – Meaning and Role; Brand building strategies; Share increasing strategies.
Marketing Environment and Environment Scanning; Marketing Information Systems and Marketing Research; Understanding Consumer and Industrial Markets; Demand Measurement and Forecasting; Market Segmentation – Targeting and Positioning; Product Decisions, Product mix, Product Life Cycle; New Product Development; Branding and Packaging; Pricing objectives; Pricing concepts; Pricing Methods and Strategies.
Promotion Decisions – Promotion mix; Advertising; Personal Selling; Channel Management; Vertical Marketing Systems; Evaluation and Control of Marketing Effort; Marketing of Services; Customer Relation Management;
Uses of Internet as a Marketing Medium – Other related issues like branding, market development, Advertising and retailing on the net.
New issues in Marketing.
Product – Basic and Augmented stages in New Product Developments
Test Marketing Concepts.
Promotion mix – Role and Relevance of advertising Sales promotion – media planning and management.
Advertising – Planning, execution and evaluation.
Different tools used in sales promotion and their specific advantages and limitations.
Public Relations – Concept and Relevance.
Distribution channel hierarchy; Role of each member in the channel; Analysis of business potential and evaluation of performance of the channel members.
Wholesaling and Retailing – Different types and the strengths of each one; Emerging issues in different kinds of retailing in India.
Marketing Research – Sources of Information; Data Collection; Basic Tools used in Data Analysis; Structuring a Research Report.
Marketing to Organisations – Segmentation Models; Buyer behaviour models; Organisational, buying process.
Consumer Behaviour theories and models and their specific relevance to marketing managers.
Sales Function – Role of technology in automation of sales function Customer relationship management including the concept of ‘Relationship Marketing’.
Use of internet as a medium of marketing; Managerial issues in reaching consumers / organisation through internet.
Structuring and managing marketing organisations.
Export Marketing – Indian and global context.
Unit – VI – Production Management:
Role and Scope of Production Management; Facility Location; Layout Planning and Analysis; Production Planning and Control – Production Process Analysis; Demand Forecasting for Operations; Determinants of Product mix; Production Scheduling; Work measurement; Time and Motion Study; Statistical Quality Control.
Role and Scope of Operations Research; Linear Programming; Sensitivity Analysis; Duality; Transportation Model; Inventory Control; Queueing Theory; Decision Theory; Markov Analysis; PERT / CPM.
Unit – VII – Statistics and Probability:
Probability Theory; Probability distributions – Binomial, Poisson, Normal and Exponential; Correlation and Regression analysis; Sampling theory; Sampling distributions; Tests of Hypothesis; Large and small samples; t z, F, Chi – square tests.
Use of Computers in Managerial applications; Technology issues and Data processing in organizations; Information systems; MIS and Decision making; System analysis and design; Trends in Information Technology; Internet and Internet – based applications.
Unit – VIII – Strategic Management:
Concept of Corporate Strategy; Components of Strategy Formulation; Ansoffs Growth Vector; BCG Model; Porter’s Generic Strategies; Competitor Analysis; Strategic Dimensions and Group Mapping; Industry Analysis; Strategies in Industry Evolution, Fragmentation, Maturity, and decline.
Competitive strategy and Corporate Strategy; Transnationalization of World Economy; Managing Cultural Diversity; Global Entry Strategies; Globalisation of Financial System and Services; Managing International Business; Competitive Advantage of Nations; RTP and WTO.
Unit – IX – Motivation and Entrepreneurship:
Concepts – Types, Characteristics; Motivation; Competencies and its development; Innovation and Entrepreneurship; Small business – Concepts Government policy for promotion of small and tiny enterprises; Process of Business Opportunity Identification;
Detailed business plan preparation; Managing small enterprises; Planning for growth; Sickness in Small Enterprises; Rehabilitation of Sick Enterprises; Intrapreneurship (Organisational Entrepreneurship).
Unit – X – Business Ethics:
Ethics and Management System; Ethical issues and Analysis in Management; Value based organisations; Personal framework for ethical choices;
Ethical pressure on individual in organisations; Gender issues; Ecological consciousness; Environmental ethics; Social responsibilities of business; Corporate governance and ethics.
Unit – XI – International Trade:
India’s Foreign Trade and Policy; Export promotion policies; Trade agreements with other countries; Policy and performance of Export zones and Export – oriented units; Export incentives.
International marketing logistics; International logistical structures; Export Documentation framework; Organization of shipping services; Chartering practices; Marine cargo insurance.
International financial environment; Foreign exchange markets; Deterrnination of exchange rates; Exchange risk measurement; International investment; International capital markets; International Credit Rating Agencies and Implications of their ratings.
WTO and Multilateral trade agreements pertaining to trade in goods; trade in services and TRIPS; Multilateral Environmental Agreements (MEAs); International Trade Blocks – NAFTA, ASEAN, SAARC, EU, WTO and Dispute Settlement Mechanism.
Technology monitoring; Emerging Opportunities for Global Business.
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